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Bushfire Legal Help – free information and advice sessions

Date : 18 Mar 2009

Bushfire legal help partner organisations, along with key insurance industry organisations, are running a series of free legal 'roadshow' information sessions on insurance, credit and general legal issues and legal advice clinics for people who have been affected by the recent bushfires. Session details are available below.

Insurance roadshow session

Free legal information sessions on insurance financial and credit issues will be held:

  • 7.00 pm to 9.00 pm, Thursday 26 March 2009 at Flowerdale Primary School, Whittlesea-Yea Road, Flowerdale.

Lawyers from Bushfire Legal Help partner organisations, Insurance Ombudsman, Insurance Council of Australia will provide information, take questions and provide assistance to anyone with a problem:

  • dealing with your insurance company
  • your insurance policy – definitions, signing a release
  • the amount insured under your policy
  • the amount received under your policy
  • how to have your insurance payout reviewed 
  • underinsurance – what it means
  • the Insurance Ombudsman – how it works
  • information on complaints
  • disaster claims review rights
  • mortgage stress – personal and financial hardship
  • mortgage payments on destroyed property
  • replacement loans and rebuilding
  • fencing issues
  • housing and tenancy issues
  • applying for your superannuation
  • your property – repairs, rebuilding and selling, removing debris and demolition ('clean up')
  • replacing your identification and other documents
  • other issues

Legal advice clinic schedule

Representatives from Bushfire legal help's partner organisations will also be providing legal information and advice to people who have been affected by bushfires, at the locations below.

Alexandra

Sessions will be held between 11 am and 4 pm on:

  • Wednesday 25 March 2009

Location: Alexandra Community Services Hub, 58 Grant Street, Alexandra

Diamond Creek

Sessions will be held between 3.30 pm and 8.30 pm on:

  • Tuesday 24 March 2009

Location: Diamond Creek Community Centre, 28 Main Hursbridge Road, Diamond Creek

Flowerdale

Sessions will be held between 4 pm and 7 pm on: 

  • Tuesday 24 March 2009

Location: Flowerdale Relief Centre, Flowerdale Community Hall, Flowerdale

Healesville

See Yarra Glen

Kinglake

Sessions will be held between 10 am and 4 pm on:

  • Thursday 26 March 2009

Location: Murrindindi Shire Offices, Main Street, Kinglake

St Andrews

Sessions will be held between 3.30 pm and 8.30 pm on:

  • Thursday 26 March 2009

Location: St Andrews Community Centre, cnr Schools Road, St Andrews (next to primary school), St Andrews

Traralgon

Sessions will be held between 12 pm and 4 pm on: 

  • Wednesday 25 March 2009

Location: Victoria Legal Aid, Cnr Chapel and George streets, Morwell

Wandong

Sessions will be held between 12 pm and 3 pm on:

  • Friday 20 March 2009
  • Friday 27 March 2009

Location: Wandong & Heathcote Junction Sports & Recreation Centre, Davern Reserve,  Day Creek Road,  Wandong

Whittlesea

Sessions will be held between 10 am and 2 pm on:

  • Friday 20 March 2009
  • Friday 27 March 2009

Location: Plenty Valley Community Health, 40-42 Walnut Street, Whittlesea

Yarra Glen

Sessions will be held between 1 pm and 4 pm on: 

  • Thursday 26 March 2009

Location: Yarra Glen Memorial Hall, Melba Hwy – Cnr Anzac Avenue and Bell Street, Yarra Glen

More information

For more information about the insurance roadshows or legal clinics, call the Bushfire legal help line on 1800 113 432. The help line is open from 8.45 am to 5.15 pm, Monday to Friday.

Bushfire legal help insurance roadshows - PDF, 750.0kb Flyer for the insurance roadshow being held at Flowerdale for people affected by Victoria's bushfires.