Getting help – services

This page provides a directory of services available to help you with family relationships, separation and parenting.

Legal help

Victoria Legal Aid (VLA)
Phone: (03) 9269 0120
Country callers: 1800 677 402  
See What we do for information about VLA's services

Family Relationships Advice Line
Phone: 1800 050 321
Family Relationships Online (new window)

Federation of Community Legal Centres
Phone: (03) 9654 2204
Federation of Community Legal Centres (new window)

Law Institute of Victoria
Phone: (03) 9607 9550
Law Institute of Victoria (new window)

Legal Services Commissioner
Phone: (03) 9642 0655
Country callers: 1800 357 772
Legal Services Commissioner (new window)

Victorian Aboriginal Legal Service
Phone: (03) 9419 3888
Country callers: 1800 064 865
Victorian Aboriginal Legal Service (new window)

Women's Legal Service
Phone: (03) 9642 0877 
Country callers: 1800 133 302
TTY: (03) 9642 0334
Women's Legal Service (new window)

Child contact centres

Relationships Australia – Victoria
Phone: 1300 364 277
Relationships Australia – Victoria (new window)

Courts

Family Court of Australia
Commonwealth Law Courts, 305 William St, Melbourne 3001
Phone: 1300 352 000
Family law courts (new window)

Federal Magistrates Court
Commonwealth Law Courts, 305 William St, Melbourne 3000
Phone: 1300 352 000
Family Magistrates Court of Australia (new window)

Magistrates’ Court of Victoria
233 William St, Melbourne 3001
Phone: (03) 9628 7777
Magistrates’ Court of Victoria (new window)

Court Network
Information, support and referral service
Phone: (03) 9603 7433
Country callers: 1800 681 614
Court Network (new window)

Victims of Crime Assistance Tribunal
Phone: (03) 9628 7855
Country callers: 1800 882 752
Victims of Crime Assistance Tribunal (new window)

Family dispute resolution

Roundtable Dispute Management – Victoria Legal Aid
Phone: (03) 9269 0120
Country callers: 1800 677 402 
Resolving family disputes

Family violence and support services

Aboriginal Family Violence Prevention and Legal Service
Phone (03) 9654 3111 or 1800 105 303
Aboriginal Family Violence Prevention and Legal Service (new window)

Domestic Violence Resource Centre
Phone: (03) 9486 9866 
TTY: (03) 9417 1255
Domestic Violence Resource Centre (new window)

Immigrant Women’s Domestic Violence Service
Phone: (03) 8413 6800
Immigrant Women’s Domestic Violence Service (new window)

Kids Help Line
Phone: 1800 551 800
Kids Help Line (new window)

Men’s Referral Service
Phone: (03) 9428 2899
Country callers: 1800 065 973
Men’s Referral Service (new window)

Mensline
Phone: 1300 789 978
Mensline (new window)

Parentline Victoria
Phone: 132 289
Parentline Victoria (new window)

Salvation Army Crisis Services
Phone: (03) 9536 7777
Country callers: 1800 627 727
Salvation Army Crisis Services (new window)

Translating and Interpreting Service
Phone: 131 450 or 1300 655 010 (emergency)
For onsite bookings: 1300 655 082
Translating and Interpreting Service (new window)

Victims Support Agency/Victims of Crime Helpline
Phone: 1800 819 817
Victims of crime (new window)

Women’s Domestic Violence Crisis Service – 24 hours
Phone: (03) 9373 0123 
Country callers: 1800 015 188
Women’s Domestic Violence Crisis Service (new window)

Women’s Information and Referral Exchange
Phone: 1300 134 130
Women’s Information and Referral Exchange (new window)

Government departments and agencies

Australian Federal Police
Missing children: (03) 9607 7777
Australian Federal Police (new window)

Centrelink
Family Assistance Office: 136 150
Multilingual Service: 131 202
Centrelink (new window)

Child Support Agency
Phone: 131 272
Child Support Agency (new window)

Passport Office Department of Foreign Affairs and Trade
Phone: 131 232
Passport Office (new window)

Registry of Births, Deaths and Marriages
Phone: 1300 369 367
Births Deaths Marriages Victoria (new window)