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Our vision & values

Vision

A leading and responsible force for community access to the legal system and for social justice.

Values

Victoria Legal Aid (VLA) is committed to:

  • serving our clients and community professionally and ethically
  • acting with integrity, fairness and transparency at all times
  • respecting and valuing diversity
  • pursuing continuous improvement across the organisation.

In embracing these values, VLA promotes teamwork, open communication and effective knowledge sharing. We are committed to lifting our profile in the public arena and building partnerships with other organisations in the justice system.

Our mandate is to protect legal rights, with an emphasis on the rights of the marginalised and economically disadvantaged people.

We provide high quality and cost effective legal representation, advice and information and adhere to strict public standards of financial accountability and responsibility.