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This booklet is for anyone who wants to make a complaint about a service, a product or the way they have been treated. It has information about:
Published: June 2007
Availability: in stock
Since this booklet was published there have been changes to the law. Please check the following updates.
Citizenship test - new law
People who apply for Australian Citizenship have to pass a test before lodging their application.
Employment - new law
For information about the new workplace ombudsman and the role of the Workplace authority.
| Right a wrong - PDF, 475.1kb Booklet about how to complain in Victoria, who you can complain to and where to get help | Published 16-09-2008 |