More languages...
| (03) 9269 0120Melbourne | 1800 677 402Rural areas |  Locate us |
Work
All workers have basic rights and entitlements.
These can include minimum rates of pay, employment conditions, work safety and not being harassed or discriminated against.
There are organisations that can give you information and advice if you think your rights as a worker are not being met. See ‘Who else can help?’, below.
More information
Work – frequently asked questions
Work & superannuation complaints
Youth issues – young people & work
Related publications
Right a wrong: where, when and how to complain in Victoria
How we can help
Victoria Legal Aid doesn’t give legal advice about work matters, but our free Legal Information Service may be able to give you some information over the phone. We may also be able to refer you to another organisation that can help you. You can speak to a legal information officer in English or ask for an interpreter.
Phone (03) 9269 0120 or 1800 677 402 (country callers), Monday to Friday from 8.45 am to 5.15 pm.
To find out more about any of our legal services see What we do.
Who else can help?
Job Watch provides legal assistance to Victorian workers. Job Watch can give you free, confidential telephone information and referrals about work rights. See the Job Watch website (new window) for more information or call them on (03) 9662 1933 or 1800 331 617 (country callers).
The Office of the Victorian Workplace Rights Advocate (VWRA) (new window) helps employees, employers and independent contractors understand the industrial relations system.
The VWRA Workplace Rights Information Line can give you information if changes to your terms and conditions of employment have been proposed or if you've been asked to sign a workplace agreement. It also provides industrial relations information for employers.
The information line is available during business hours on 1300 882 648.
The Workplace Ombudsman (new window) investigates and prosecutes alleged breaches of awards, workplace agreements and the Commonwealth Workplace Relations Act.
To make a complaint to the Workplace Ombudsman call the Workplace Ombudsman Helpline on 1300 724 200 (9 am to 5 pm, Monday to Friday), or email them or download the claim form from their website.
For information about workplace agreements, minimum rates of pay and award pay scale summaries see the Workplace Authority website (new window). The Workplace Infoline can give you information about rates of pay, workplace agreements and the terms and conditions you are entitled to. Call the Workplace Infoline on 1300 363 264, 8 am to 7 pm, Monday to Friday.