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Freedom of information and privacy

Victoria Legal Aid (VLA) follows all Victorian laws when handling personal information.

Freedom of information
Members of the public can seek access to documents held by VLA or to change the personal information that we hold, by making a request under Victoria’s freedom of information laws.

Privacy
VLA handles all personal information in accordance with Victoria’s privacy laws.

Whistleblower information
Victoria’s whistleblowers law helps to assist and protect people who make disclosures about improper conduct by public officers and public bodies.

Client service charter
Our client service charter sets out what you can expect from us.