Annual Report 2017–18

Annual Report 2017–18

Our Annual Report 2017–18 was tabled on 19 December 2018.

Our annual report is published at the end of every financial year and tabled in the Victorian Parliament. It highlights our services and activities for the year. Each annual report is prepared in accordance with the Standing Directions of the Minister for Finance and Financial Reporting Directions, as well as sections of the Financial Management Act 1994. The report contains information about:

  • key activities and initiatives
  • financial management and annual financial statements
  • compliance reporting requirements.

Our clients

During 2017–18 we helped 94,485 unique clients, including those seen by a private practitioner duty lawyer. We have seen steady increases in the level of disadvantage experienced by our clients. Many experience language, literacy or cultural barriers, disability or other health issues, or social and geographic isolation.

Annual Report 2017–18 our clients snapshot

Note: A unique client is an individual who accessed one or more of our legal services. This does not include people for whom a client-lawyer relationship was not formed, who received information via the telephone, website or in person at court or at a public counter, who participated in community legal education sessions, or clients from community legal centres. Neither does this client count include people assisted by our Independent Mental Health Advocacy Service. Examples of no income include children and young people, people experiencing homelessness, people in custody and immigration detention, and psychiatric patients. Data on culturally and linguistically diverse backgrounds is based on the Australian Bureau of Statistics definition. It includes people who speak a language other than English at home and people who were born in a non-English speaking country.

Download the full report and end year summary


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