Business and commercial matters

Business and commercial matters

We don’t give information or advice about businesses or commercial matters.

However, we can give you some information or advice if:

If either of these apply to you, call us on 1300 792 387, Monday to Friday from 8.45 am to 5.15 pm. If you need an interpreter let us know.

If neither apply to you, there are other organisations that can help.

Other organisations that can help

Law Institute of Victoria

You can find a private lawyer near you through the Law Institute of Victoria’s Legal Referral Service. All law firms included in the Legal Referral Service provide a free 30-minute interview.

If you book an interview, write your questions down beforehand, so you get as much out of the free 30 minutes as possible. If you discuss getting further help from the lawyer, make sure you know how much it will cost.

Business Victoria

Business Victoria has information and resources for businesses, including information about specific industry-related issues, such as the permits, licences and regulations that apply to businesses.

Victorian Small Business Commission

The Victorian Small Business Commission has information on a range of small business issues.

It also offers a dispute resolution service for businesses in dispute with other businesses or with government, often at no cost to either party. Businesses with certain disputes (for example, over retail leases) may be required to use this service before they can go to court.

Small Business Mentoring Service

The Small Business Mentoring Service is a not-for-profit association providing small business operators with the opportunity to learn from experienced mentors. All mentors are volunteers, and have either owned their own small business or worked in an organisation with strong links to small business.

Consumer Affairs Victoria

Consumer Affairs Victoria has information for businesses about fair trading, business licensing, registration and conduct.