Freedom of information

Freedom of information

Under the Freedom of Information Act 1982 you have the right to access documents in the possession of agencies such as Victoria Legal Aid.

You can make a Freedom of Information request if you want to:

  • access documents held by Victoria Legal Aid
  • change personal information that we hold about you.

What documents you can access

You can get copies of any documents from Victoria Legal Aid if the document:

  • is not already publicly available (for example in a library or on a public register)
  • is not considered an ‘exempt’ document.

All requests will be considered on a case-by-case basis in accordance with the Freedom of Information Act.

Making a request

To make a Freedom of Information request, it must be:

  • in writing by email to foi@vla.vic.gov.au or by post to:
    Freedom of Information
    Victoria Legal Aid
    GPO Box 4380
    MELBOURNE VIC 3001
  • clear and unambiguous – we can help you if you are not sure how to make your request.

We will make a decision on your request as soon as possible and within 45 days.

Application fee

Your request must be accompanied by a $28.40 application fee, or evidence you qualify to have the fee waived due to hardship. For example, a copy of a health care card will suffice as evidence of hardship.

Changing your personal records

We do our best to make sure our records are accurate, but sometimes there may be mistakes in the documents or information we hold about you. You can ask to have this information corrected if it is wrong, incomplete, out of date, or would give a misleading impression.

To change your personal information you must still apply in writing, but you do not have to pay a fee.

If you are unhappy with our decision

If you are unhappy with how we have handled a request for information you can contact us to discuss your concerns. If this does not resolve your concerns, see the Freedom of Information website to find out how to make a complaint or seek review of Victoria Legal Aid's decision.

Contact

For more information contact:

Freedom of Information Officers
Email: foi@vla.vic.gov.au
Phone: (03) 9280 3789