How we are improving our services

How we are improving our services

Find out about the reviews and public consultations we have undertaken to improve our services.

Child Protection Legal Aid Services Review

We are undertaking a public consultation process to review our child protection services to identify improvements that will help us create a way of better supporting vulnerable families and achieve better outcomes.

Read more about the consultation process and what the review covers.

Criminal Appeals Review

The review of criminal appeals was established in response to community concerns over some high profile criminal appeals.

Read the report.

Delivering high quality criminal trials

We undertook a public consultation process to examine options for improving the quality of legally aided criminal trials in Victoria. 

Read about the five actions for change that we identified

Family Law Legal Aid Services Review

We undertook a public consultation process to improve our family law legal aid services and ensure they are fair, as widely available as possible and sustainable.

Read about the 35 actions that will be implemented over the next three years.

Means Test Review

We are working with the community and our stakeholders to review the way we assess financial eligibility for grants of legal assistance. 

Read more about the Means Test Review.

Summary crime evaluation

Victoria Legal Aid is working with the Law and Justice Foundation of New South Wales in a new research and evaluation alliance to evaluate the effectiveness and sustainability of legal assistance for summary crime matters.

Read more at Summary crime evaluation