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Caravan parks

You are considered to be a resident of a caravan park if:

  • you have lived in the caravan park for at least 60 days without a break
    or
  • you have a written agreement from a caravan park owner to stay there.

If you own a caravan in a caravan park but live somewhere else, you are not considered to be a resident.

Caravan park residents, owners and managers have legal rights and obligations. These are set out in a booklet called Caravan parks: a guide for residents, owners and managers (link below).

A caravan park owner or manager must give a copy of this guide to residents on or before the day they move in. The guide is also available on the Consumer Affairs Victoria website.

More information

Caravan parks – frequently asked questions

Housing complaints

Housing – frequently asked questions

Homelessness

How we can help

Call Legal Help for free information over the phone about the law and how we can help you with your legal problem. You can speak to a legal information officer in English or ask for an interpreter. Phone (03) 9269 0120 or 1800 677 402 (country callers), Monday to Friday from 8.45 am to 5.15 pm.

Our other free legal services include:

  • advice at our offices and other locations across Victoria
  • lawyers who are on ‘duty’ to help at many courts and tribunals.

For some matters we can provide you with a lawyer to help you run your case.

To find out more about any of our legal services see What we do.

Who else can help?

Tenants Union of Victoria

Tenants Union of Victoria provides advice, assistance and advocacy for tenants of private and public residential properties and residents of rooming houses and caravan parks in Victoria.

Consumer Affairs Victoria (CAV)

For CAV's booklet for caravan park residents, see Consumer Affairs Victoria – Rental guides. You can also call CAV on 1300 558 181 (9 am to 5 pm, Monday to Friday).

Dispute Settlement Centre of Victoria

The Dispute Settlement Centre of Victoria has a free telephone service that will work with you to try to resolve your dispute. The centre will talk about your problem with you, discuss options, suggest negotiation strategies and organise mediation, if required.

Call (03) 9603 8370 or 1800 658 528 (country callers). You can also use the self-help tool on the disputeinfo website.

Victorian Civil and Administrative Tribunal’s Residential Tenancies List

Victorian Civil and Administrative Tribunal’s Residential Tenancies List can try to solve disputes between landlords/agents and tenants.