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Victims of crime
A victim of crime is someone who has suffered physical or emotional injury, or financial loss because of a crime, such as a robbery or assault. This may include people who have witnessed a crime or family members of a person injured or killed.
Victoria has a Victims’ Charter (link below) that sets out how victims should be treated by criminal justice system – such as the police, the courts and the Office of Public prosecutions – and victim support agencies. The charter includes a complaints process.
More information
Related publications
Applying for an intervention order
Right a wrong: where, when and how to complain in Victoria
Sexual assault: the law, your rights
Related websites
How we can help
Call Victoria Legal Aid’s (VLA) Legal Information Service for free information over the phone about the law and how we can help you with your legal problem. You can speak to a legal information officer in English or ask for an interpreter. Phone (03) 9269 0120 or 1800 677 402 (country callers), Monday to Friday from 8.45 am to 5.15 pm.
VLA’s other free legal services include:
- advice at VLA offices and other locations across Victoria
- lawyers who are on ‘duty’ to help at many courts and tribunals.
For some civil matters we can provide you with a lawyer to help you run your case.
To find out more about any of our legal services see What we do.