New Ballarat office reinforces our commitment to regional Victoria

New Ballarat office reinforces our commitment to regional Victoria

Tuesday, 12 May 2020

Our clients in the Central Highlands will benefit from improved access to justice after we recently opened our new open-plan office in Market Street, Ballarat.

The opening was marked with a smoking ceremony and official welcome to and acknowledgement of country by Wadawurrung Traditional Owner, Bonnie Chew.

The office will initially support 22 staff, offers plenty of room for expansion and reinforces our commitment to regional Victoria.

Ballarat Managing Lawyer Natalie Heynes is delighted with the new ground floor facilities that are centrally located and benefit from greater visibility due to high pedestrian traffic.

‘Our new office space is available to not only our team, but to our clients and stakeholders across the broader Ballarat community.

‘It also provides us with greater flexibility in the legal services that we can offer. We can now run Family Dispute Resolution Services, support the future opening of the Ballarat Drug Court and hold information sessions for the public within our dedicated conference room.

‘We also have improved disability access for clients, staff and visitors, more comfortable facilities for our staff and clients and a purpose-built office space that supports safety, collaboration and teamwork,’ said Natalie.

Ballarat Managing Lawyer, Natalie Heynes; Ballarat Administrative Services Manager, Jodie Cheeseman; Executive Director, Services and Innovation, Peter Noble
(L-R): Ballarat Managing Lawyer, Natalie Heynes; Ballarat Administrative Services Manager, Jodie Cheeseman; and Executive Director, Services and Innovation, Peter Noble in our new office.

Attorney-General of Victoria Jill Hennessy was a virtual attendee at the launch and said the office will play a key role in assisting the disadvantaged in the community.

‘Victoria Legal Aid continues to deliver quality services to Victorians in these challenging and uncertain times – these services are crucial to supporting our most vulnerable Victorians.

‘This new office will help Victoria Legal Aid to meet the needs of the growing region and continue to deliver critical legal services,’ said the Attorney-General.

The modern facilities and proximity to the Ballarat GovHub, Orange Door and Courts will also foster a greater sense of partnership with other services crucial to the operation of justice, while raising our visibility in the community.

Chief Executive Officer Louise Glanville believes our office location will benefit our relationships with stakeholders and our accessibility to the public.

‘Our collaborative approach to designing and delivering legal services helps to maximise our impact in the community. And with the Ballarat and District Aboriginal Co-operative (BADAC) across the road from our new office, we’re hoping to boost that alliance. 

‘The most significant improvement  to this office will be the proximity to central Ballarat and public transport, increasing access to justice for people in the region.

'As we continue to support over 2000 people each year across the Ballarat, Central Goldfields, Hepburn, Moorabool, Golden Pains and Pyrenees regions, we’re looking forward to welcoming the community into the new office as we begin to reopen throughout the year,’ said Louise.

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