Annual Report 2019–20

Annual Report 2019–20

Our 2019–20 Annual Report was tabled on 10 December 2020. 

Our annual report is published at the end of every financial year and tabled in the Victorian Parliament. It highlights our services and activities for the year. Each annual report is prepared in accordance with the Standing Directions of the Minister for Finance and Financial Reporting Directions, as well as sections of the Financial Management Act 1994.  

The report contains information about: 

  • key activities and initiatives 
  • financial management and annual financial statements 
  • compliance reporting requirements. 

Our clients

During 2019–20 we helped 88,662 unique clients, including those seen by a private practitioner duty lawyer.  

During 2019–20 we helped 88,662 unique clients, including those seen by a private practitioner duty lawyer.

Download our service snapshots  

Download the 2019–20 Annual Report – responding to the COVID-19 pandemic (pdf, 248.37 KB) or the accessible Word version (182.62 KB)

Download our 2019–20 Annual Report services snapshot (pdf, 810.9 KB) or the accessible Word version (181.67 KB)

Download our 2019–20 Annual Report regional services snapshot (pdf, 630.9 KB) or the accessible Word version (180.85 KB)

Download the full report 

Read our 2019–20 Annual Report (pdf, 5.79 MB) or the accessible Word version (4.1 MB)

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