Resources about consumer complaints

Read our legal information about COVID-19 coronavirus.

Resources about consumer complaints

The resources on this page will help you understand:

  • your rights as a consumer
  • what you can do.

Our resources

To see a list of all our free resources go to our catalogue.

Resources from other organisations

Australian Competition and Consumer Commission (ACCC)

The Australian Competition and Consumer Commission (ACCC) website includes information and publications for consumers, businesses, regulated industries and other stakeholders.

Australian Communications Consumer Action Network (ACCAN)

The Australian Communications Consumer Action Network (ACCAN) website has information about your rights in regards to phones and the internet:

Victorian Ombudsman

Was this helpful?