Your rights as a client

Your rights as a client

How we handle personal information

You have a right to have your information handled according to Victoria’s privacy laws and the professional obligations imposed on lawyers.

Find out more about how we handle personal information.

Freedom of information

If you want to access documents held by us, or to change the personal information we hold about you, you have a right to make a Freedom of Information request.

Find out how you can make a Freedom of Information request.

Reporting improper conduct

If you believe that we have engaged in improper or corrupt conduct, you have the right to make a disclosure without fear of reprisal.

Find out more about reporting improper conduct.

Complaints

If you make a complaint to us, you have a right to have it taken seriously, and resolved quickly, fairly and without prejudice. 

Find out more about how to make a complaint.