Get help over the phone

Get help over the phone

Contact our Legal Help phoneline for free information about the law and how we can help you. It’s open Monday to Friday, 8.45 am to 5.15 pm.

Call us on 1300 792 387.

If we can’t help you with your legal problem we can refer you to other organisations who can.

Help is available in different languages

We have interpreters

You can speak to someone in English or ask for an interpreter.

You can also get this service in these languages:

  • عربي / Arabic – (03) 9269 0127

  • Bosanski/Bosnian – (03) 9269 0164

  • 普通話 / Mandarin – (03) 9269 0212

  • 廣東話 / Cantonese – (03) 9269 0161​

  • Hrvatski / Croatian – (03) 9269 0164

  • دری / Dari – (03) 9269 0534

  • Farsi (Persian) – (03) 9269 0123

  • French – (03) 9269 0541

  • Ελληvικά / Greek – (03) 9269 0167

  • Hebrew – (03) 9269 0542

  • हिंदी / Hindi – (03) 9269 0487

  • Italiano / Italian – (03) 9269 0202

  • فار س / Persian (Farsi) – (03) 9269 0123

  • Polski / Polish – (03) 9269 0228

  • Pусский / Russian – (03) 9269 0315
  • Српски / Serbian – (03) 9269 0332

  • Turkçe / Turkish – (03) 9269 0386 

  • Español / Spanish – (03) 9269 0384

  • ไทย – ไทย / Thai – (03) 9269 0123
  • Українська Moba / Ukrainian – (03) 9269 0390

  • Urdu – (03) 9269 0389

  • Việt-ngữ / Vietnamese – (03) 9269 0391.

If your language is not listed here, phone the Translating and Interpreting Service on 131 450 and ask to be put through to Victoria Legal Aid’s Legal Help on 1300 792 387.

Help for people who are deaf or have a hearing or speech impairment

If you are deaf or have a hearing or speech impairment you can use the National Relay Service to call us over the internet on 1300 792 387. This is a free service.

For more about internet relay see the National Relay Service website.

TTY users can call 133 677 and then ask for 1300 792 387.

Speak and listen users can call 1300 555 727 and then ask for 1300 792 387.