Our Help Before Court service helps you prepare before you attend your court session date.
The service is:
- for people with criminal charges
- free and confidential(opens in a new window).
How Help Before Court works
There are four simple steps to the Help Before Court process:
Step 1: Ask for our help
You can ask for Help Before Court by:
- filling out our online form
- calling our Legal Help phone line on 1300 792 387
- messaging our online Legal Help Chat
- attending a Victoria Legal Aid office.
Step 2: Our Intake Team calls you
This will happen within four business days of you asking for our help.
Our Intake Team will call you from a private number. We will send you an SMS before we call.
We will ask you questions about
- you
- your court date
- your criminal charges.
This is so we can find the right help for you.
We will provide information over the phone and/or via email. We will also refer you to other places to get help.
If you are eligible for free legal advice, our Intake Team will refer you to one of our lawyers. If they are not available they will refer you to get Help at court with one of our duty lawyers.
Step 3: We get a copy of your documents
The lawyer needs a copy of your court documents to give you legal advice. Our Intake Team will contact the agency that charged you to get your documents.
The agency may be Victoria Police or Corrections Victoria.
Step 4: You get legal advice from a lawyer
Our Intake Team will let you know which office or lawyer is helping you. Most appointments are by phone and based on the best time to contact you.
The lawyer will let you know if they will join you in court.
Help if your case is in the Children’s Court
We prioritise children and young people. If your criminal case is in the Children's Court (usually for those people between the aged 10 to 19 years of age), you will be referred to a lawyer for legal advice.
Help in your language
We can arrange a free and confidential interpreter who speaks your language.
Let us know what language you speak, and if you want an interpreter. You can tell us when we call. You do not need to be an Australian citizen to ask for our help.
We have written information about our services in other languages.
Help if you are deaf or find it hard to hear
You can contact us using the National Relay Service or message our online Legal Help Chat.
If you ask for Help Before Court using our online form, we can arrange an Auslan interpreter for free.
Find out more about getting support if you are deaf or find it hard to hear or speak on the phone.
Support if you are distressed
Lifeline offers 24-hour crisis support for Australians experiencing emotional distress.
You can reach out to their trained crisis support officers via:
- phone: 13 11 14
- text: 0477 131 114
- chat: through their crisis support chat.
Kids Helpline also offers 24-hour support for children and young people aged 5 to 25 years of age.
You can contact them via:
- phone: 1800 551 800
- email: counsellor@kidshelpline.com.au
More information about Help Before Court
You can find more information about Help Before Court by visiting How Help Before Court can help you.
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