Client profiles: analysis of 2006–16 data
Research released in September 2017 highlights family violence and child protection as common problems for legal aid clients, often occurring alongside other problems.
Client profiles: analysis of 2003–13 data
We analysed client data over ten years, from 2003 to 2013, to map the frequency that clients used our services.
The top one per cent of our users were identified as 'frequent' or 'high-contact' users. Their demographic characteristics were examined to see if and how they differed from the remainder of our client group.
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Reviewed 09 June 2022