Annual Report 2016/2017

Annual Report 2016–17

Our Annual Report 2016–17 was tabled on 1 November 2017.

Our annual report is published at the end of every financial year and tabled in the Victorian Parliament. It highlights the services and activities of the organisation. Each annual report is prepared in accordance with the Standing Directions of the Minister for Finance and Financial Reporting Directions, as well as sections of the Financial Management Act 1994. The report contains information about:

  • key activities and initiatives
  • financial management and annual financial statements
  • compliance reporting requirements.


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Our Clients

During 2016–17, we helped 90,649 unique clients ^ , including clients seen by a private practitioner duty lawyer. We have seen a dramatic increase in the number of socially and economically disadvantaged Victorians needing our help. Many of our clients experience language, cultural or literacy barriers, illness, disability or geographic isolation, while most of our clients receive some form of government income assistance or have no income at all.


Download the full report

Read our Victoria Legal Aid Annual Report 2016–17(4.85 MB) or the accessible Word version(3.22 MB).

Download our Annual Report 2016–17 snapshot key performance data.


These figures do not include clients seen by a private practitioner duty lawyer.

  • ^ Unique clients are individual clients who accessed one or more of our legal services. This does not include people for whom a client-lawyer relationship was not formed, who received information via telephone, website or in-person at court or at public counters, who participated in community legal education sessions, or clients from community legal centres.
  • * Examples include children and young people, people experiencing homelessness, people in custody and immigration detention, and psychiatric patients.
  • ** This is based on the Australian Bureau of Statistics definition of people from culturally and linguistically diverse backgrounds. It includes people who speak a language other than English at home and people who were born in a non-English speaking country.