How we can help
There are some legal problems we don’t give advice about, but we may be able to give you some information over the phone or through our live online chat. Many requests can be dealt with online rather than on the phone.
If we can’t help, we can refer you to other organisations that can.
Other organisations that can help
Victorian Government information
The government website has the latest information about:
Consumer Action Law Centre
The gives to vulnerable and disadvantaged consumers in Victoria. They can help with financial stress and other consumer problems relating to COVID-19. You can call their free Legal Help Line on 1800 466 477 or their dedicated Koori Help Line on 1800 574 457 between 10 am and 1 pm daily. They also have a that can receive enquiries at any time.
The is managed by the Consumer Action Law Centre. It offers free, confidential and independent financial information to Victorians having difficulty paying their rent, mortgage or debts. Call or email the .
Consumer Affairs Victoria
Department of Social Services
Fair Work Ombudsman
Federation of Community Legal Centres
is an employment rights legal centre. Their website has and . They also have information about vaccinations in the workplace.
Law Institute of Victoria
People with a Disability Australia
Social Security Rights Victoria
Impact on the Victorian justice system
Legal organisations, courts and tribunals across Victoria are taking active steps to limit the spread of COVID-19. This means there are some changes to services.
Disclaimer: The material in this print-out relates to the law as it applies in the state of Victoria. It is intended as a general guide only. Readers should not act on the basis of any material in this print-out without getting legal advice about their own particular situations. Victoria Legal Aid disclaims any liability howsoever caused to any person in respect of any action taken in reliance on the contents of the publication.
We help Victorians with their legal problems and represent those who need it most. Find legal answers, chat with us online, or call us. You can speak to us in English or ask for an interpreter. You can also find more legal information at www.legalaid.vic.gov.au
Reviewed 16 January 2023