Victoria Legal Aid

Strategy 26

Over the next four years we will focus our efforts on 15 priorities, as we aim to make progress towards achieving our long-term outcomes.

Strategy 26 outlines how we will work towards a fair, just and inclusive society where people can get help with their legal problems and have a stronger voice in how laws and legal processes affect them.

As part of Strategy 26 development, we added a new value – inclusion, noting the importance of valuing inclusion and diversity in all the work we do, and ensuring we effectively represent the community and clients we serve every day.

Read more about our vision, purpose and values that guides the work we do.

Our strategic directions

Strategy 26 has five strategic directions:

  • clients
  • community
  • legal assistance sector
  • laws and systems
  • an effective and sustainable Victoria Legal Aid.

These strategic directions are the basis of our inaugural Outcomes FrameworkExternal Link , which is an eight-year view of the difference we make for our clients, the Victorian community, our partners, and the services and systems we work with.

This means that our focus is the eight-year horizon of the Outcomes Framework, with Strategy 26 reflecting the first four years.

The five strategic directions and outcomes are also in line with long-term sector strategies with our legal assistance sector partners, state government, and the national legal assistance partnership, so that we are all working together to improve access to justice.

Our priorities

We’ve identified 15 priorities across our five strategic directions over the next four years and these are where we will focus our efforts as we progress towards achieving our long-term outcomes.

These priorities were developed following consultation with a wide selection of stakeholders, our Board, executive and staff.

Measuring our progress

To ensure that we are accountable to our priorities, Strategy 26 outlines clear measures of success. We will monitor our progress through our Outcomes Framework, which will help us achieve our longer-term goals.


Read previous strategic plans.

Disclaimer: The material in this print-out relates to the law as it applies in the state of Victoria. It is intended as a general guide only. Readers should not act on the basis of any material in this print-out without getting legal advice about their own particular situations. Victoria Legal Aid disclaims any liability howsoever caused to any person in respect of any action taken in reliance on the contents of the publication.

We help Victorians with their legal problems and represent those who need it most. Find legal answers, chat with us online, or call us. You can speak to us in English or ask for an interpreter. You can also find more legal information at

Reviewed 24 March 2023

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