Victoria Legal Aid

Enquire about a child support appointment

Learn about our child support services and submit an enquiry for a 30-minute advice appointment.

Services Australia Child Support Enquiry Line

The Services Australia (Child Support)External Link website has useful information to help you understand the child support scheme, including the Parent's guide to child supportExternal Link .

You can also contact the Child Support Enquiry LineExternal Link on 131 272 to:

  • apply for child support
  • register for collection
  • ask questions about the amount or payment of child support
  • ask other general enquiries.

About our child support services

Some of our child support information services are available to everyone, while other, more intensive services are offered to people who need it the most. We will assess the service you need.

We may provide you with legal information relating to your query or refer you to other organisations that can help.

Note that telephone call-back and appointment services are limited.

Eligible people may be offered a free 30-minute appointment for further assessment or advice.

To enquire about eligibility for a child support appointment, please complete the form.

You will get information in response to your enquiry, usually within three business days (excluding weekends and public holidays).

What our child support lawyers can help you with

Our child support lawyers can help with legal problems about:

  • getting or paying child support
  • paternity testing for child support applications
  • changes of assessment
  • maintenance for children over 18 or spousal maintenance.

Our priorities are to improve the financial security of the parents, the wellbeing of the children, and to help stop family violence from continuing after separation.

This service is provided independently of Services Australia (Child Support)External Link .

More information

See Child support for more information about the law and where to get help.

Enquire about a child support appointment

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Privacy notice

The information on this form is collected by Victoria Legal Aid so that we can assess your eligibility for legal assistance and provide legal services to you. Information is treated confidentially in accordance with our professional obligations, our privacy policy and the Legal Aid Act 1978. If you do not provide the requested information we may not be able to provide a service to you. For more information about how Victoria Legal Aid handles your personal information please refer to our privacy policyExternal Link .

Disclaimer: The material in this print-out relates to the law as it applies in the state of Victoria. It is intended as a general guide only. Readers should not act on the basis of any material in this print-out without getting legal advice about their own particular situations. Victoria Legal Aid disclaims any liability howsoever caused to any person in respect of any action taken in reliance on the contents of the publication.

We help Victorians with their legal problems and represent those who need it most. Find legal answers, chat with us online, or call us. You can speak to us in English or ask for an interpreter. You can also find more legal information at www.legalaid.vic.gov.au

Reviewed 07 March 2024

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