Emergency help
If you do not feel safe and need urgent help, do not wait. Phone 000 and ask for the police.
How we can help
We can give you:
- legal information and advice about the law
- legal representation to people who are eligible for duty lawyer assistance or if you have a grant of legal assistance
We can provide information about:
- violent behaviour
- family violence intervention orders
- going to court for family violence intervention orders – respondents
- going to court for family violence intervention orders – affected family members
- changing or cancelling a family violence intervention order
- child protection matters
- parenting matters
Our My Safety Tool
Our My Safety Tool can help you if you are experiencing family violence. It is designed to provide you with options for before and after relationship separation. It has been developed with people with lived experience of family violence.
Contact us
You can contact us by visiting:
- Speak to us
- Help in your language
- Support if you are deaf or find it hard to hear or speak on the phone.
If we cannot help you, we can refer you to organisations that can.
Family violence, family violence intervention orders and personal safety intervention orders
Legal services
Community legal centres
A community legal centre may be able to give you legal information and advice.
Some centres have lawyers who can:
- give you legal advice at court
- represent you (speak for you) at your hearing.
Most services are free.
Learn more about how they help with family violence issues by visiting the Federation of Community Legal Centres website.
Specialist legal services
These legal services may be able to help you:
- Victorian Aboriginal Legal Service – legal services for Aboriginal and Torres Strait Islander peoples.
- Djirra – legal services for people who have experienced family violence who are Aboriginal, Torres Strait Islander, or a parent or carer of an Aboriginal or Torres Strait Islander child.
- Women's Legal Service Victoria – legal services for women experiencing family violence, separation or divorce.
- Youthlaw – legal services for young people under 25.
- inTouch Women's Legal Centre – legal services for women from migrant and refugee backgrounds.
- Q+Law – legal services for Victorian LGBTIQA+SB communities.
- Refugee Legal – legal services for asylum seekers, refugees and disadvantaged migrants.
- Seniors Rights Victoria – legal services for older people experiencing family violence or elder abuse.
- Our Victims Legal Service – this is a legal service run by VLA. It aims to help victims of crime to get financial help or compensation, provide counselling and health information, and help with reports to the police.
Private lawyers
You can find your own lawyer.
A lawyer can:
- give you information about the law and going to court
- give you legal advice
- represent you at court.
Law Institute of Victoria
Law Institute of Victoria’s Find Your Lawyer Referral Service may help you find a lawyer who best suits your needs.
All law firms in the Find Your Lawyer Referral Service give a free 30-minute interview. Note that this is not 30 minutes of free legal advice.
Victorian Legal Services Board and Commissioner
The Victorian Legal Services Board and Commissioner has a fact sheet and video: 'Six questions to ask about legal costs' to help you ask about legal costs before hiring a private lawyer.
Private lawyers who provide legal aid
Some law firms can apply for legal aid to work on family violence intervention order cases.
This means you do not have to pay for their service. Legal aid is only available for people who need it most.
You can search our list of Partner firms we work with that provide legal aid.
Court websites and resources
Magistrates' Court of Victoria
Visit the Magistrates’ Court of Victoria website to get both legal and non-legal support.
This includes:
- Learning about Family violence intervention orders(opens in a new window) and how to apply, respond, or change an order.
- Learning about personal intervention orders
Children’s Court of Victoria
You can visit the Children’s Court of Victoria website to apply for a family violence intervention order or personal safety intervention order through the Children’s Court of Victoria.
You can apply if you are:
- aged between 14 and 17 and applying for yourself with leave from the court
- applying for your child who is under 18 if you are not applying for an order for yourself in the Magistrates’ Court.
The Children’s Court has Support for Aboriginal and Torres Strait Islander persons. If you would like to talk to a Koori Court Officer, contact the court or tell the registrar when you arrive.
Court support
Court Network volunteers
Court Network volunteers are a community organisation that provide support for people going to court that are 18 years and over. They can tell you about how court works and support you at court, but cannot give legal advice.
To book support, contact Court Network as soon as possible. When you arrive at court, you can also ask court staff whether any Court Network volunteers are available that day.
Information and referral officers
We have information and referral officers (IROs) at some Specialist Family Violence Courts to help with family violence matters. They give support and information to people going to court.
Learn How information and referral officers can help with family violence matters.
Family Advocacy and Support Services (FASS)
Our Family Advocacy and Support Service (FASS) is available at both:
- the Family Law Registry in Melbourne and Dandenong on a full-time basis, and
- circuit locations of the Federal Circuit and Family Court of Australia (FCFCOA) at Geelong, Warrnambool, Ballarat, Bendigo, Shepparton, Mildura and Morwell when the court is sitting on circuit.
These duty lawyers can help you if you have experienced, used, or are alleged to have used family violence. They can help with your legal problem.
Family violence support and mental health support workers are also available to help you work through other issues such as:
- accommodation
- financial counselling
- drug and alcohol support services
- ongoing mental health supports.
For more information visit Family Advocacy and Support Services.
Specialist family violence and sexual assault support
People who have experienced family violence can contact the following services:
- 1800RESPECT: provides support for family domestic or sexual violence with counselling and support services (24 hours a day, 7 days a week)
- No to Violence: provides support and referrals for those seeking information for their male partners, friends or family members who use family violence
- Respect Victoria: information about recognising family violence in relationships
- Safe Steps: a free service for those experiencing family violence. Their family violence response centre is available (24 hours a day, 7 days a week. They may be able to provide crisis accommodation.
- Sexual Assault Services Victoria: they provide support and information for family violence and sexual assault. They do this online, by phone and through offices across Victoria.
- The Orange Door: they provide help for people who are experiencing family violence. They also support with the care and wellbeing of children or young people.
- WIRE – Support for women, trans and gender-diverse people: support, referrals and information on any issue for women and gender diverse people.
Support for First Peoples
- 1300 Mob VLA: our legal helpline for First Nations people. We provide free, confidential and culturally safe legal help.
- Victorian Aboriginal Legal Service: legal services for Aboriginal and Torres Strait Islander peoples.
- Djirra – Aboriginal Family Violence Legal Service: this service provides support or Aboriginal women and their children who are experiencing or have previously experienced family violence.
- inTouch – Multicultural Centre Against Family Violence: They provide an early intervention program – 'Motivation for change', for men who use violence.
Support for migrant and refugee communities
- inTouch – Multicultural Centre Against Family Violence: provides support and services for those experiencing violence in migrant and refugee communities.
- Australian Muslim Women’s Centre for Human Rights: advocates for the rights of Muslim women through programs, casework, research, publications and consultancy work.
- Safe and Equal’s – Find a service: a search directory you can use to find a specialist family violence service.
- Rainbow door: LGBTIQA+ support services for those experiencing family violence.
Support for those who have used family violence
- Drummond Street Services – Futures Free from Violence: service for women, trans and gender diverse people who have used family violence
- MensLine Australia – Changing for good: a counselling and program for men who are worried about their thoughts and behaviour escalating to physical violence. A phoneline is also available 24 hours a day, 7 days a week.
- No to Violence: services and counselling for men who use family violence (24 hours a day, 7 days a week)
- Relationships Australia Victoria: programs for men who use family violence
- Rainbow door: LGBTIQA+ support services for those experiencing family violence
- The Orange Door: support for people using family violence who want to change their behaviour, and those experiencing family violence.
- Dardi Munwurro – healing and behaviour change for Aboriginal men: provides the 'Men's Healing and Behaviour Change Program'. A culturally grounded healing and behaviour change for Aboriginal men.
Publications and resources
Videos
- Going to court – how to plan for your day
- Getting free legal help at court – duty lawyers
- Family violence intervention order hearings – what to expect
- Going to court – how to plan for your day (Auslan)
- Getting free legal help at court – duty lawyers (Auslan)
- Family violence intervention order hearings – what to expect (Auslan).
Publications for those who have experienced family violence
- You and family law
- Family violence intervention order applications – for affected family members
- Personal safety intervention order: mention hearings self-help guide for applicants
- Safe at home: how to get a family violence intervention order (English)
- Family violence intervention order applications – for affected family members (Arabic)
- Safe at home: what can I do about family violence? (Arabic)
- Safe at home: what can I do about family violence? (Simplified Chinese)
- Safe at home: what can I do about family violence? (Vietnamese).
Publications for those who have used or been accused of using family violence
- Family violence intervention order applications – for respondents
- How to respond to a family violence intervention order
- Personal safety intervention order: mention hearings self-help guide for respondents
- Family violence intervention order applications – for respondents (Arabic).
Help from other organisations
Family violence
- Respect Victoria: find information about recognising family violence in relationships.
- Eastern Community Legal Centre – Steps 2 Safety: a video explaining the family violence intervention order process. The video is available in Arabic, Chin – Hakha, Chinese – Mandarin, Dinka, English and Punjabi.
- Peninsula Community Legal Centre – Red flags of coercive control: a video explaining coercive control. Also available in other languages.
- Sexual Assault Services Victoria – Resources for family, friends and young people: resources cover issues such as support after sexual violence, child sexual abuse and family violence.
- St Kilda Legal Service – Youth in action (Family Violence Film): a video for young people about speaking up and taking action if someone you know is experiencing or using family violence.
- WIRE – Support for Women, trans & Gender-Diverse People: resources and video on domestic and family violence. The WIRE interview with Nicholes Family Lawyers covers new changes to the Family Law Act 1975, in 2026, including the role of systems abuse, what happens to pets during a separation, and much more.
Child protection
How we can help
We can give you information and advice if Child Protection become involved with your family, even if you don’t have a court case.
For some matters, we can provide a lawyer to help run your case – learn more at Paying for a lawyer.
We may be able to do this if you are a:
- child aged 10 to 17
- parent or other person trying to have a child in your care.
Independent Family Advocacy and Support
Our Independent Family Advocacy and Support service helps parents and primary carers involved in the early stages of the child protection system. They provide non-legal advocacy and support.
These facts sheets have information for parents and primary carer who are involved in in the child protection system:
Factsheets
Child protection involvement with your family – what you can do
Answers common questions about child protection involvement, how to get help and what you can do if you’re unhappy with a Child Protection decision.
Download the factsheet:
Information for parents and primary carers with a child protection court case
Answers some common questions about the child protection court process and how to get help.
Download the factsheet:
Tips for working with Child Protection for parents and primary carers
Offers tips about working with Child Protection, from advocates and parents who have experience of Child Protection involvement with their family in the past.
Download the factsheet:
Help for kids
Kids Helpline
A free, confidential and anonymous counselling service for young people aged 5 to 25. You can talk to Kids Helpline 24 hours a day, 7 days a week on the phone or through their website.
Violent behaviour
How we can help
You can request Help Before Court for criminal charges if:
- there are criminal charges against you
- your court date is more than six days away.
For some matters, we can provide a lawyer to run your case. Learn more at Paying for a lawyer.
Other legal services
Community legal centres
A community legal centre may be able to give you legal information and advice.
Learn more at the Federation of Community Legal Centres website
Specialist legal services
These legal services may be able to help you:
- Q+Law – legal services for Victorian LGBTIQA+SB communities.
- Victorian Aboriginal Legal Service (VALS) – legal services for Aboriginal and Torres Strait Islander peoples.
- Youthlaw – legal services for young people under 25.
Private lawyers
Law Institute of Victoria’s Find Your Lawyer Referral Service may help you find a lawyer who best suits your needs.
All law firms in the Find Your Lawyer Referral Service give a free 30-minute interview. Note that this is not 30 minutes of free legal advice.
Explore our related pages
- Family violence and family violence intervention orders
- Parenting arrangements and child contact
- Sexual assault
- Victims of crime
- Violent behaviour
- Help Before Court for criminal charges
- Dividing your property after a relationship ends
- Home and property
- Other support for mental health and disability.
Support from other organisations
Updated

