Victoria Legal Aid

Our history: 2020 and beyond

From 2020, we launched our Client-first Strategy, Cultural Diversity and Inclusion Strategy and Help Before Court service. We continue important advocacy work such as calling for an end of Aboriginal deaths in custody.

Client-first strategy

In 2020, we launched our Client-first Strategy to focus our attention on how we listen to and work with people that use our services.

Cultural Diversity and Inclusion

In 2020, we launched our Cultural Diversity and Inclusion Strategy 2020–23 during Cultural Diversity Week in March. The strategy aims to build the cultural competency of our organisation to support a safe and inclusive work environment for all staff and safe services for our clients.

Call to end Aboriginal deaths in custody

In 2020, we released a public statement supporting the Victorian Aboriginal Legal Service (VALS) and Aboriginal community led organisations in calling for an end to Aboriginal deaths in custody, in response to the global Black Lives Matter movement.

Help Before Court

In 2021, we launched Help Before Court which represents a new approach to improving people’s experience of going to court. The service offers legal assistance to people charged with a criminal offence before their court date and away from physical locations.

Disclaimer: The material in this print-out relates to the law as it applies in the state of Victoria. It is intended as a general guide only. Readers should not act on the basis of any material in this print-out without getting legal advice about their own particular situations. Victoria Legal Aid disclaims any liability howsoever caused to any person in respect of any action taken in reliance on the contents of the publication.

We help Victorians with their legal problems and represent those who need it most. Find legal answers, chat with us online, or call us. You can speak to us in English or ask for an interpreter. You can also find more legal information at

Reviewed 26 April 2022

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